The history and future of the ISO 9000 series of standard

[Amar teja]

ISO 9000 is defined as a set of international standards on quality management and quality assurance. They are not responsible for the quality of the system they are using.

Hyderabad ISO 9001 certification can help meet customers' needs, meet managerial requirements, and achieve continual improvement. It should be considered as a first step or the base level of a quality system.

ISO 9000 vs. 9001

25 years of ISO 9000

ISO 9000 resources

ISO 9000 VS. 9001

ISO 9000, ISO 9001 family of standards therefore contains an individual standard named ISO 9000. This standard lay out the Foundation and vocabulary for quality management systems (QMS).

ISO 9000 series of standards

The ISO 9000 family contains these standards:

 ISO 9001: 2015: Quality Management Systems - Requirements

 ISO 9000: 2015: Quality Management System - Fundamentals and Vocabulary (definitions)

 ISO 9004: 2018: Quality Management - Quality of Organization - Guidance to Achieve Sustained Success (continuous improvement)

 ISO 19011: 2018: Guidelines for Auditing Management Systems

ISO 9000 history: ISO 9000: 2000, 2008, and 2015

ISO 9000 was published in 1987 by the International Organization for Standardization (ISO). It is a specialized international body for the standardization of more than 160 countries. The standards underwent major amendments in 2000 and 2008. Recent versions of ISO 9001 certification in Hyderabad  standard is in 2015.

ISO 9000: 2000 goals

The ISO 9000: 2000 revision had five goals:

 Should meet stakeholder needs

 Available by all sizes of organizations

 Be usable by all sectors

Simple Be simple and clearly understood

 Connect quality management system to business processes

ISO 9000: 2000 was again updated in 2008 and 2015. ISO 9000: 2015 is the most current version. 

ISO 9000: 2015 principles of Quality Management

The ISO 9000: 2015 and ISO 9001: 2015 standards are having seven quality management principles that can apply to build up an organizational improvement:

Customer focus

 Understand the needs of existing and future customers

 Align organizational objectives with customer needs and expectations

 Meet customer requirements

 Measure customer satisfaction

 Manage customer relationships

 Aim to exceed customer expectations

Leadership

 Establish a vision and direction for the organization

 Set challenging goals

 Model organizational values

 Establish trust

 Equip and empower employees

 Recognize employee contributions

Commitment of people

 Ensure that people's abilities are used and valued

 Make people accountable

Participation Enable participation in continual improvement

 Evaluate individual performance

 Enable learning and knowledge sharing

Open Enable open discussion of problems and constraints

Process approach

 Manage activities as processes

 Measure the capability of activities

 Identify linksages between activities

 Prioritize improvement opportunities

 Deploy resources effectively

Improvement

 Improve organizational performance and capabilities

 Align improvement activities

 Empower people to make improvements

 Measure improvement consistently

 Celebrate improvements

Evidence-based decision making

Ensure the accessibility of accurate and reliable data

Appropriate Use appropriate methods to analyze data

Decisions Make decisions based on analysis

 Balance data analysis with practical experience

Relationship management

Identify and select suppliers to manage costs, optimize resources, and create value

 Establish relations both short and long term

Expertise Share expertise, resources, information, and plans with partners

 Collaborate on improvement and development activities

 Recognize supplier successes

25 YEARS OF ISO 9000

The ISO 9000 series of standards is celebrating its 30th anniversary in 2017

First published in March 1987, ISO 9001: Quality management systems - Requirements has become the most successful standard in the history of the International Organization for Standardization.

ISO 9001 certification

ISO 9001 is the only standard within the ISO 9000 family.

How to get ISO 9001 standard? 

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