Secure customer: 9 ways to protect your physical store

[Damati Infotech]

According to the Consumer Protection Code , the safety of customers within a commercial establishment is the responsibility of the company. Thus, an environment that offers protection will not only be within the law in making the customer safe, but will also offer quality service to consumers and a good workplace for their employees.

 

So, so that you know exactly how to behave in order to have an excellent system for the prevention and control of incidents, we have listed 9 tips that cannot fail to be followed. Follow us!

 

1. Invest in a security camera system

 

The CCTV Camera Installation in Noida is a very efficient way to keep the customer safe. After all, this resource intimidates criminals, especially opportunists who look for loopholes in security systems. This is due to the guarantee of a bust and also to the possibility of its identification.

 

In addition, with real-time monitoring, it is possible to immediately call the police in case of theft or attempted invasion. It is also important to signal that everyone is being filmed, as this attitude helps to inhibit the attitude of malicious people.

2. Store the images from the cameras

 

It is not enough to just have a monitoring team following in real time by the cameras what happens inside the establishment. It is also necessary to store the images. It is recommended to do this for a period of at least 30 days.

 

In general, the most modern equipment can be programmed to store the footage for as long as it is stipulated. The stored images serve to later identify infractions that may go unnoticed at the time. In addition, they also serve as evidence in lawsuits.

 

3. Use infrared sensors

 

There are several models of infrared sensors , the most used being the passive. This type does not emit infrared light, but rather receives the signal emitted by body heat. Thus, it serves both to capture the presence of someone and turn on the light of an environment, as well as to activate the security center on the appearance of an individual.

 

This type of equipment is more suitable for indoor environments, and it is best to avoid using it in places with large temperature changes. For outdoor environments, active infrared sensors are recommended , which emit light to capture the presence of people, cars, among others.

 

4. Train your employees

 

It is necessary that both employees and the owners of commercial establishments take measures to inhibit the actions of malicious people. Thus, it is very important that there is a customer reception by an employee as soon as he arrives at the location. This shows that the team is attentive to the movement.

 

In addition, it is good for the team to have a discreet way of communicating if one of the employees suspects a suspicious attitude. Thus, others will be on the lookout as well. It is important that the “security code - or word - is not obvious so that the suspicious person is not alerted.

 

5. Analyze customer behavior

 

In addition to training your team to be attentive to any strange movements, it is essential to instruct them to carefully analyze the behavior of customers in case of doubts or just suspicions to be sure that something is wrong or not. Depending on the case, you need to approach the person in the right way.

 

In other words, it is necessary not to call the attention of the others present, not to make accusations without foundation, nor to embarrass the individual. After all, if the approach is done in the wrong way, it can cause lawsuits, bad reputation of the place and tarnished image before consumers.

 

6. Eliminate blind spots in your establishment

 

Take care that the environment does not have blind spots. So, optimize the layout and place mirrors or cameras where the visual range is zero or incomplete. In addition, make sure that all areas are well lit and can be seen by employees and the monitoring team.

 

Convex mirrors are great for preventing blind spots. This is due to its format, which allows a wide field of view, reaching up to 360º. However, the most common model is the one that offers an angle between 90 º and 180 º.

 

7. Avoid tall displays in the hallways

 

It is essential to keep the displays, gondolas and shelves in the corridors at most half a meter high. That way, the team's vision will not be obstructed. If this is not possible, leave a space between the furniture to allow visibility between the corridors. The larger ones should be placed against the wall.

 

Also, avoid placing goods too close to the door or even outside the store. It is a fact that this calls the attention of consumers, however, it also alerts people with malicious intent, in addition to facilitating their action.

 

8. Have a cash allocation

 

The ideal is not to save a lot of money in the establishment itself. Leave small amounts in cashiers and store the rest in the bank or in safe deposit boxes outside the commercial point. In addition, it is important to have enough discretion about money.

 

Try not to mention to others the way used to store and transport valuables. This information can be passed on to criminals and your trade can become a target. With this attitude, in addition to protecting your establishment and keeping your customers safe, you will minimize losses in case of theft or robbery.

 

9. Control access to certain places

 

It is recommended that access be restricted in certain areas of a commercial point, such as stock, deposit, treasury, financial sector, among others. So, use access control systems and increase security by CCTV DEALERS IN NOIDA sector 65.

 

In addition to controlling entry to physical locations, precautions must also be taken in relation to the programs used in the establishment. This is done through access control management software . Be sure to use the one that best suits your needs.

 

Finally, the safety of an establishment is of paramount importance, after all, it is necessary to protect material assets, in addition to keeping customers safe and offering a protected place for employees to work. So be sure to follow our tips. It is worth mentioning that it is essential to acquire quality equipment and count on good professionals to install security systems. Only in this way will it be possible to guarantee the integrity of all.

 

Did you like these tips on how to keep your client safe? So, share this post on your social networks so that your friends and other shopkeepers also stay on top of the subject!

Read also:  How to choose the best location for your surveillance camera?