Quickbooks Error Code 15215

[Jamie Taylor]

QuickBooks Error 15215 is the error that usually occurs when a user tries to download updates about payrolls. This error prevents the user from accessing the server and results in low to no response. There is also a similar error, QuickBooks Error H202 .

Symptoms of QuickBooks Error Code 15215

• Crashing of all on-going applications and programs.
• Freezing of the computer.
• The screen displays the message “Error 15215: Unable to verify the digital signature”.
• The performance of Windows reduced.

Causes of QuickBooks Error Code 15215

• The configuration of Microsoft Internet Explorer is inaccurate.
• Improperly installed the QuickBooks application.
• The system gets infected with viruses or malware.
• An out-dated version of QuickBooks application.

Solutions for QuickBooks Error 15215

Solution 1. Run QuickBooks as Administrator.

• First, Ensure the QuickBooks application is not open.
• Go to the ‘Desktop’ icon.
• Select the ‘Run as Administrator’ option.
• Click ‘Yes’

Solution 2. Double-check the TLS (Transport Layer Security) 1.0 Settings

• Exit the QuickBooks application and start Internet Explorer.
• Select ‘Tools’ and then choose Internet Options.
• Go to the ‘Advanced tab’.
• Next, you have to select ‘Advanced Settings’ and locate to ‘Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2’ options.
• Make sure that the ‘Use Transport Layer Security (TLS) 1.0’ box is check-mark.
• Check that ‘Use TLS 1.1’ and ‘Use TLS 1.2’ are not check-marked.
• Click ‘Ok’ and exit the Internet Explorer.
• Reboot your computer and restart the QuickBooks application on your desktop.
• Check for updates.

Solution 3: Restart Windows in Selective Startup

• Exit your QuickBooks application.
• Choose 'Run. (Windows XP: Start and then Run), (Windows 7 and Vista: Start then All Programs then Accessories then Run), (Windows 8 and 10: Press Windows + R together).
• Go to the top Run box and enter 'MSConfig'.
• Click 'Ok'.
• The screen displays the 'Configuration Utility' window.
• Select 'Selective Startup' and uncheck-mark the box of 'Load Startup' items.
• Select 'Save' and then hit 'Ok'.
• Restart your computer.
• Re-open QB and install the current tax table.
• Start the 'System Configuration Utility'. 
• Verify the 'Normal Startup' box
• Click 'Ok'.
• Start your computer again.

If you successfully download the update after clearing your start-up items, this suggests that single or multiple programs are disturbing with the downloading of the QuickBooks payrolls update.

Conclusion

This article has covered almost every information and solutions regarding QuickBooks Error 15215. Similar Error detected QuickBooks Error H505 . If you still get any issues or want any professional guidance, feel free to contact this number: 1-877-349-3776.

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